(833) ROK-FUND
Mon–Fri 8am–6pm ET · Sat 8am–4pm ET
[email protected]
We respond within 2 business hours
3500 Sunrise Hwy, Bldg 100
Great River, NY 11739
When you reach out, you connect directly with a certified funding advisor — not a call center script. Our team responds to every message with personalized guidance on which funding product fits your business best. There is zero pressure and zero obligation in any initial conversation.
Common reasons businesses contact us include: checking eligibility before applying, understanding the difference between loan products, getting help with required documentation, following up on a submitted application, or asking whether their current credit situation qualifies. Whatever your question — we have a direct, honest answer.
5-minute application. Advisor assigned instantly. Results in 4 hours.
Start Free Application →| Inquiry Type | Best Channel | Response Time |
|---|---|---|
| New funding application | Online form (fastest) | Within 4 hours |
| Pre-application question | Phone (833) ROK-FUND | Immediate |
| Application status check | Phone or contact form | Within 2 hours |
| General inquiry | Contact form | Within 2 business hours |
| Partnership / referral | Contact form | Within 1 business day |
Having a few numbers ready makes the conversation faster and more productive — though none of this is required:
For fastest response outside business hours, submit the online application — your assigned advisor will call you first thing when business resumes.